Status of residence

What we offer

There are various complex cases regarding change or extension of residency status, requiring different solutions for different people. If you have any concerns or questions about extensions of stay or changes in status of residence, Accept International can also provide consultation services.
We will ask you about your daily situation and problems, including VISA, household finances, and family life, which will allow us to offer you suggestions and advice on, for example, what programs you should apply for and which specialists you should consult for the procedure.

※We cannot provide legal, tax, occupational, or other specialized assistance.
※We cannot refer you to specific specialists.

Information related to status of residence

Topics related to status of residence

On August 4, 2023, the government announced its policy to grant “special permission to stay” to foreign children under the age of 18 who were born in Japan but do not have resident status if certain conditions are met.
https://japantoday.com/category/national/foreign-minors-who-grow-up-in-japan-to-be-eligible-for-residence

Online Residency Application

With your Individual Number, you can apply for residency procedures online. This service is available for all statuses of residence except “Diplomacy” and “Temporary Visitor”.
https://www.moj.go.jp/isa/applications/guide/onlineshinsei.html

Information on administrative consultation agencies

  1. Various inquiries regarding immigration and residence procedures
    →Foreign Residents Information Center
  2. Inquiries about residence procedures, labor-related laws and regulations, employment support, human rights counseling
    →Foreign Residents Support Center (FRESC)

1. Foreign Residents Information Center

The Immigration Services Agency has established the Foreign Residents Information Center to receive inquiries about immigration and residence procedures. These centers are located at regional immigration bureaus and district offices.
Multilingual support is available for inquiries by phone, at the counter, and by email.

■Telephone inquiries

Weekdays 8:30～17:15pm ※Closed on Saturdays, Sundays, national holidays and year-end/New Year holidays
TEL：0570-013904（IP, overseas : 03-5796-7112）
Languages available: Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali, Indonesian, Thai, Khmer (Cambodian), Myanmar, Mongolian, French, Sinhalese, Urdu

■Email inquiries

Email address : info-tokyo@i.moj.go.jp
Languages available : Japanese, English

Contents that can be consulted by email

  • Inquiries and consultations regarding general procedures for immigration, residence, etc.
  • Opinions and requests regarding immigration and residency administration

Contents that cannot be consulted by email

  • Prospects for application and permission for individual cases
  • Progress of examination and result of disposition
  • Progress of deportation proceedings
■Inquiries at the office

2. Foreign Residents Support Center (FRESC)

This is the government’s office that assists foreign residents who live and work in Japan.
Consultation on various matters related to foreign residents is available. Consultation is available not only for individual foreign residents, but also for individuals and companies involved with foreign residents.

An appointment is required for consultation!
When making an appointment, FRESC will ask you the following questions, which you should be able to answer :
(1) Preferred visit date
(2) Your name (you may withhold your name)
(3) Number of visitors
(4) Your phone number or e-mail address
(5) Whether you speak Japanese or not
(6) What you would like to discuss with the Immigration Services Agency

■Reservation Form

https://www12.webcas.net/form/pub/fresc/yoyaku-eng

■Reservation Dial

TEL：03-5363-3025

13th Floor Yotsuya Tower, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo, 160-0004
TEL : 03-5361-8722
Weekdays 9:00〜17:00　※Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays
Languages available: 11 languages (easy Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Filipino, Thai, Portuguese, Spanish)

FRESC also offers online consultation!
FRESC offers online consultation for those who live too far away or do not wish to go out. When you make an appointment, you will receive a URL, so please access the URL on the date and time of your appointment.

※Smartphone and tablet users will need to download the application.
※Consultation on status of residence by phone is not available.
→Telephone consultation is available at the Foreign Residents Information Center
References : https://www.moj.go.jp/isa/support/fresc/fresc01.html

Contact

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